Privacy Policy
Last updated: January 20, 2026
IPzest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our brand protection platform and services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
1. Information We Collect
1.1 Information You Provide
We collect information that you provide directly to us, including:
- Account Information: Name, email address, company name, phone number, and billing information
- Brand Information: Brand names, trademarks, product information, and intellectual property details you submit for monitoring
- Content: Images, logos, product photos, and other content you upload to our platform
- Communication Data: Messages, support requests, and feedback you send to us
- Payment Information: Credit card details, billing addresses, and payment history (processed through secure third-party payment processors)
1.2 Automatically Collected Information
When you use our Service, we automatically collect certain information:
- Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
- Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
- Log Data: Access times, error logs, and system performance data
- Cookies and Tracking Technologies: See our Cookie Policy for details
1.3 Information from Third Parties
We may receive information about you from:
- Payment processors and billing services
- Authentication providers (e.g., Google, Microsoft) if you use social login
- Public databases and APIs for brand monitoring purposes
- Business partners and service providers
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Monitor and detect unauthorized use of your intellectual property across platforms
- Generate takedown requests and evidence packages
- Process transactions and manage your account
- Send you service-related communications, updates, and notifications
- Respond to your inquiries, comments, and support requests
- Detect, prevent, and address technical issues, fraud, and security threats
- Comply with legal obligations and enforce our Terms of Service
- Conduct analytics and research to improve our platform
- Send you marketing communications (with your consent, where required)
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
3.1 Service Providers
We share information with trusted third-party service providers who perform services on our behalf, such as:
- Cloud hosting and infrastructure providers
- Payment processors
- Analytics and monitoring services
- Email and communication services
- Customer support platforms
3.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to:
- Comply with legal processes or government requests
- Enforce our Terms of Service and other agreements
- Protect our rights, property, or safety, or that of our users
- Prevent fraud or security threats
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
3.4 With Your Consent
We may share your information with your explicit consent or at your direction.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- End-to-end encryption for data in transit and at rest
- Secure authentication and access controls
- Regular security audits and vulnerability assessments
- Compliance with SOC 2, ISO 27001, and other security standards
- Employee training on data protection and privacy
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of marketing communications and certain data processing
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at info@ipzest.app. We will respond to your request within 30 days.
6. Data Retention
We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information in accordance with this Privacy Policy.
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: